Controls Support

Please use the form below to submit a support request from our Controls team. Once submitted, a member of the team will be in contact with you shortly.

Site Contact Details:
Please share contact information for the person we should contact regarding this request.

First Name*

Last Name*

Email*

Phone number*

Company name*

Customer Location / Division*

Support Contract Number

Customer PO#

Issue Details:

In 3-5 words, briefly describe the issue*

Please provide more detail:*

Can you describe normal function vs what is happening now?

How long as this problem been happening?

Is the problem random or is there a pattern?*

Has there been a change in product/carton sizing?*

Has any maintenance been done recently in the area?*

Any recent power outages?*

Have you checked all the lights on the panels controlling this area?*

Have you checked and confirmed all the photo eyes are aligned?*

Would you like to share any attachments? (optional)

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